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- FREE SHIPPING ON ALL ORDERS
- EMAIL US A SELFIE FOR A VIRTUAL COLOR MATCH
- [email protected]
Color Matching Inquiries
No need to fret, we are here to help you select a shade!
PLEASE SEE INSTRUCTIONS BELOW BEFORE SENDING A PHOTO TO AVOID HAVING TO RETAKE AND RESEND IT. IMPROPER LIGHTING WILL LEAD TO AN INCORRECT COLOR MATCH.
Instructions for taking the best selfie for color match:
- Clean face, no makeup
- WE NEED TO SEE YOUR UPPER CHEST IN PHOTO (This is what we match)
- No filters please
- Do not edit or over crop
- Take the photos during the day, facing a window (not in direct sun, check for shadows on the picture)
- Clean off your phone lens
- Touch the center of your face to focus the camera for a clear, sharp photo
- Take one photo from the upper chest up to the hairline, above the head
Before emailing your selfie, here is the information to include:
- State everything you are wanting color matched. (Examples: “I would like to know what concealer and blush color works for my coloring”, “What shades do you recommend for my lips and eyes.”)
- Email a selfie to [email protected]. We have a makeup artist that replies to emails from 9am to 5pm Monday-Friday (CENTRAL TIME).
A member of our support team will respond to your email in a timely manner within the next 24-48 hours. If you have not received a response within this time frame, please do not hesitate to contact us.