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Color Matching Inquiries

No need to fret, we are here to help you select a shade!

PLEASE SEE INSTRUCTIONS BELOW BEFORE SENDING A PHOTO TO AVOID HAVING TO RETAKE  AND RESEND IT!

Instructions for taking the best selfie for color match:

  • Clean face, no makeup
  • No filters please
  • Do not edit or over crop
  • Take the photos during the day, facing a window (not in direct sun, check for shadows on the picture)
  • Clean off your phone lens
  • Touch the center of your face to focus the camera for a clear, sharp photo
  • Take one photo from the upper chest up to the hairline, above the head

 

DO THIS:

 

 

NOT THIS:

 

Before emailing your selfie, here is the information to include:

  • State everything you are wanting color matched. (Examples: “I would like to know what concealer and blush color works for my coloring”, “What shades do you recommend for my lips and eyes.”)
  • Email a selfie to info@jentrykelley.com. We have a makeup artist that replies to emails from 9am to 5pm Monday-Friday (CENTRAL TIME).

A member of our support team will respond to your email in a timely manner within the next 24-48 hours. If you have not received a response within this time frame, please do not hesitate to contact us.