Color Matching Inquiries

No need to fret, we are here to help you select a shade!

PLEASE SEE INSTRUCTIONS BELOW BEFORE SENDING A PHOTO TO AVOID HAVING TO RETAKE  AND RESEND IT. IMPROPER LIGHTING WILL LEAD TO AN INCORRECT COLOR MATCH.

Instructions for taking the best selfie for color match:

• Clean face, no makeup
• WE NEED TO SEE YOUR UPPER CHEST IN PHOTO (This is what we match)
• No filters please
• Do not edit or over crop
• Take the photos during the day, facing a window (not in direct sun, check for shadows on the picture)
• Clean off your phone lens
• Touch the center of your face to focus the camera for a clear, sharp photo
• Take one photo from the upper chest up to the hairline, above the head

DO THIS:

NOT THIS:

Before emailing your selfie, here is the information to include:

• State everything you are wanting color matched. (Examples: “I would like to know what concealer and blush color works for my coloring”, “What shades do you recommend for my lips and eyes.”)
• Email a selfie to [email protected]. We have a makeup artist that replies to emails from 9am to 5pm Monday-Friday (CENTRAL TIME).

A member of our support team will respond to your email in a timely manner within the next 24-48 hours. If you have not received a response within this time frame, please do not hesitate to contact us.